Informativa sulle spedizioni

Shipping Charges

● We offer FREE standard shipping on every order — no minimum purchase required.

Order Processing

● Orders are processed within 1–3 business days.

● Orders placed on weekends or public holidays will be processed on the next business day.

● Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping & Delivery

● All orders are shipped via our standard shipping method.

● Estimated delivery time is 7–8 business days.

● Delivery times may vary depending on your location, customs clearance, or unforeseen delays.

Tracking Your Order

● You will receive a tracking number once your order is shipped.

● You can track your package directly through the carrier’s website.

Lost or Damaged Packages

● If your package is lost or damaged during shipping, please contact us at info@dehour.com within 7 days of delivery.

● We will investigate and arrange a replacement or refund as appropriate.

Address Accuracy

● Please ensure your shipping address is correct at checkout.

● We are not responsible for delays or lost packages due to incorrect addresses.

● Contact us immediately at info@dehour.com if you need to change your address after placing an order.

Questions?

For any shipping inquiries, please contact our support team:

● Email: info@dehour.com