Politique d’expédition
Shipping Charges
● We offer FREE standard shipping on every order — no minimum purchase required.
Order Processing
● Orders are processed within 1–3 business days.
● Orders placed on weekends or public holidays will be processed on the next business day.
● Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping & Delivery
● All orders are shipped via our standard shipping method.
● Estimated delivery time is 7–8 business days.
● Delivery times may vary depending on your location, customs clearance, or unforeseen delays.
Tracking Your Order
● You will receive a tracking number once your order is shipped.
● You can track your package directly through the carrier’s website.
Lost or Damaged Packages
● If your package is lost or damaged during shipping, please contact us at info@dehour.com within 7 days of delivery.
● We will investigate and arrange a replacement or refund as appropriate.
Address Accuracy
● Please ensure your shipping address is correct at checkout.
● We are not responsible for delays or lost packages due to incorrect addresses.
● Contact us immediately at info@dehour.com if you need to change your address after placing an order.
Questions?
For any shipping inquiries, please contact our support team:
● Email: info@dehour.com